FITLEUR — Legal

Shipping Policy

Last updated: 31 July 2026

This Shipping Policy explains how FITLEUR LIMITED delivers your activewear, athleisure and sportswear orders, including delivery zones, timeframes, rates and tracking. We aim to get your kit to you quickly and reliably.

1. Delivery Zones

• Lagos — same-city delivery across all Lagos areas.
• Nationwide Nigeria — delivery to all 36 states and the FCT.
• International — selected countries; rates and timeframes are calculated at checkout.

2. Lead Times

• Orders are processed within 1–2 business days.
• Lagos: typically 1–3 business days after dispatch.
• Other Nigerian states: typically 3–7 business days after dispatch.
• International: typically 7–21 business days, depending on destination and customs.

3. Shipping Rates

Shipping is calculated at checkout based on your delivery location and order size. A flat delivery rate applies to most Nigerian addresses, with international rates shown before you pay.

4. Free Shipping

Enjoy free delivery on all orders over ₦60,000 within Nigeria. The discount is applied automatically at checkout when your order qualifies.

5. Order Tracking

Once your order is dispatched, we will notify you and, where available, share tracking details so you can follow your delivery. You can also check your order status from your account.

6. Failed Deliveries

If a delivery attempt is unsuccessful — for example, an incorrect address or no one available to receive the parcel — our courier will attempt redelivery or contact you. Repeated failed attempts may result in the order being returned to us; additional delivery charges may apply for re-dispatch.

7. Issues with Delivery / Contact

If your order is delayed, damaged or lost, please contact us as soon as possible and we will help resolve it.

FITLEUR LIMITED (registration no. [registration no. on file])
No 24 Ademolu Street, Agege, Lagos, Nigeria
Email: joyomoarelemi@gmail.com
Phone / WhatsApp: +234 814 206 5702